Returns & Exchanges
LadyHoops.com offers free 30-day returns and exchanges for all orders placed within the US (outside of Hawaii & Alaska). LadyHoops.com will gladly authorize returns of any unworn merchandise that is returned and received undamaged, in the original packaging. Returns and exchanges can be made here, and a return label will be automatically generated for you, free of charge.
After we receive and process your return, we’ll send you a confirmation email and issue a refund to your original form of payment within two business days. Please note that it may take 7-10 additional business days for your payment method to reflect the refund.
Please note: Product bought anywhere outside of LadyHoops.com cannot be returned at LadyHoops.com and must be returned to the respective retailer.